{"id":5172,"date":"2026-03-10T10:16:03","date_gmt":"2026-03-10T09:16:03","guid":{"rendered":"https:\/\/support.sparkles.io\/kennisbank\/stoerung\/"},"modified":"2026-05-05T09:40:54","modified_gmt":"2026-05-05T08:40:54","slug":"stoerung","status":"publish","type":"ht_kb","link":"https:\/\/support.sparkles.io\/de\/kennisbank\/stoerung\/","title":{"rendered":"St\u00f6rung"},"content":{"rendered":"\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/status.mollie.com\/\">Zahlungsstatus (Mollie)<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/status.brevo.com\/\">Mail-Status (Brevo)<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/status.zoho.eu\/\">ZoHo-Status<\/a><\/div>\n<\/div>\n\n<p><\/p>\n\n<h3 class=\"wp-block-heading\">Zahlungsstatus (Mollie)<\/h3>\n\n<p>Mollie verarbeitet Online-Zahlungen f\u00fcr die Webshops. Sie sind f\u00fcr den Zahlungsverkehr zwischen dem Kunden und dem Shop verantwortlich.  <\/p>\n\n<h3 class=\"wp-block-heading\">Mail-Status (Brevo)<\/h3>\n\n<p>Brevo sorgt f\u00fcr den Versand aller E-Mails aus dem CMS an Kunden. Denke dabei an Bestellbest\u00e4tigungen, System-Mails und E-Mails f\u00fcr \u201ePasswort vergessen\u201c. Sollte es eine St\u00f6rung geben, werden die E-Mails r\u00fcckwirkend versendet.  <\/p>\n\n<h3 class=\"wp-block-heading\">ZoHo-Status<\/h3>\n\n<p>ZoHo ist ein Tool, das von Sparkles f\u00fcr die Ausf\u00fchrung des Moduls Kundenservice genutzt wird. <\/p>\n\n<p>Kunden k\u00f6nnen mit einem Probedruck sehen, wie die Geburtskarte oder die Einladung in echt aussehen wird. Bei einem Probedruck kannst du ein Probeset mit Papiermustern und farbigen Umschl\u00e4gen w\u00e4hlen. <\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p class=\"qua-blog-post-description\">Zahlungsstatus (Mollie) Mollie verarbeitet Online-Zahlungen f\u00fcr die Webshops. Sie sind f\u00fcr den Zahlungsverkehr zwischen dem Kunden und dem Shop verantwortlich. Mail-Status (Brevo) Brevo sorgt f\u00fcr den Versand aller E-Mails aus dem CMS an Kunden. Denke dabei an Bestellbest\u00e4tigungen, System-Mails und E-Mails f\u00fcr \u201ePasswort vergessen\u201c. Sollte es eine St\u00f6rung geben, werden die E-Mails r\u00fcckwirkend versendet. ZoHo-Status [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5173,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"ht-kb-category":[430],"ht-kb-tag":[],"class_list":["post-5172","ht_kb","type-ht_kb","status-publish","format-standard","has-post-thumbnail","hentry","ht_kb_category-support-informationen"],"featured_img":"https:\/\/support.sparkles.io\/wp-content\/uploads\/2026\/03\/undraw_server-error_syuz.svg","coauthors":[],"author_meta":{"author_link":"https:\/\/support.sparkles.io\/de\/author\/admin\/","display_name":"Sparkles Support"},"relative_dates":{"created":"Ver\u00f6ffentlicht 2\u00a0Monaten vor","modified":"Aktualisiert 2\u00a0Tagen vor"},"absolute_dates":{"created":"Ver\u00f6ffentlicht am 10\/03\/2026","modified":"Aktualisiert am 05\/05\/2026"},"absolute_dates_time":{"created":"Ver\u00f6ffentlicht am 10\/03\/2026 10:16","modified":"Aktualisiert am 05\/05\/2026 09:40"},"featured_img_caption":"","tax_additional":{"ht_kb_category":{"linked":["<a href=\"https:\/\/support.sparkles.io\/de\/artikel-categorieen\/support-informationen\/\" class=\"advgb-post-tax-term\">Support &amp; Informationen<\/a>"],"unlinked":["<span class=\"advgb-post-tax-term\">Support &amp; Informationen<\/span>"],"slug":"ht_kb_category","name":"Article Categories"},"ht_kb_tag":{"linked":[],"unlinked":[],"slug":"ht_kb_tag","name":"Article Tags"}},"series_order":"","_links":{"self":[{"href":"https:\/\/support.sparkles.io\/de\/wp-json\/wp\/v2\/ht-kb\/5172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.sparkles.io\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.sparkles.io\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.sparkles.io\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.sparkles.io\/de\/wp-json\/wp\/v2\/comments?post=5172"}],"version-history":[{"count":1,"href":"https:\/\/support.sparkles.io\/de\/wp-json\/wp\/v2\/ht-kb\/5172\/revisions"}],"predecessor-version":[{"id":5174,"href":"https:\/\/support.sparkles.io\/de\/wp-json\/wp\/v2\/ht-kb\/5172\/revisions\/5174"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/support.sparkles.io\/de\/wp-json\/wp\/v2\/media\/5173"}],"wp:attachment":[{"href":"https:\/\/support.sparkles.io\/de\/wp-json\/wp\/v2\/media?parent=5172"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.sparkles.io\/de\/wp-json\/wp\/v2\/ht-kb-category?post=5172"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.sparkles.io\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=5172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}